Get in Touch With Us

Got a question about something you have read on Non Gamstop Casinos, spotted an error, or want to suggest a brand for us to look at? This page explains how to get hold of us and what kind of enquiries we can help with.

How to Get in Touch

Email is the best way to reach the Non Gamstop Casinos team. Send your message to [email protected] and a real person will read it and reply — we do not rely on automated responses for anything that needs a proper answer.

We aim to respond within a couple of working days. If your enquiry is about a specific brand, a particular offer, or one of our rankings, mentioning that in your subject line helps us route it to the right person and get back to you faster.

What We Can Help With

• Questions about our reviews — If anything in our write-ups on brands such as Betmica, Kikibet or Betninja needs clarifying, ask away.
• Corrections — Welcome offers, wagering terms and site details change often. If you spot something that looks out of date, tell us and we will check it.
• Suggestions for coverage — Know of a new casino not on GamStop that deserves a look, or want us to cover a particular payment method or game type in more depth? Let us know.
• General site feedback — Anything that would make the site more useful to you as a reader is worth telling us about.
• Partnership or media enquiries — If you represent a brand or publication, introduce yourself and outline what you have in mind.

What We Cannot Help With

We are an independent comparison and information site, not a casino operator, payment processor or regulator. That means we cannot:

• Process deposits, withdrawals or bonus claims — those go directly through the casino you are playing at.
• Resolve account disputes, verification issues or withheld winnings on your behalf — the operator's own support team handles this.
• Advise on your individual legal position, since gambling rules can depend on your personal circumstances.

If your query relates to an active account, contact the support team of the casino directly through the channels they list on their own site. For a starting point on which sites we currently rate highest, our guide to the best casinos not on GamStop lists the brands we cover along with their current ratings.

A Note on How We Work

Every listing on Non Gamstop Casinos is researched independently, and reader feedback genuinely feeds into how we review and re-check brands over time. We may earn commission when readers sign up through links on this site, but that has no bearing on how brands are rated or ordered — no casino pays to move up our list. If you think we have got something wrong on that front, we want to hear it.

All content on this site is intended for readers aged 18 and over. If you have concerns about your own gambling, or are getting in touch on behalf of someone else, please say so in your message — we can point you towards general guidance and support resources.

Response Times and What to Expect

We read every message that comes in. Straightforward questions usually get a reply within two working days; anything that needs more research, such as checking a specific bonus term or licensing detail, may take a little longer. We will always follow up rather than leave a message unanswered.

Thank you for taking the time to reach out. Whether it is a quick question or detailed feedback, it genuinely helps us keep Non Gamstop Casinos accurate and useful.